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Features of the Cloud Portal Include:

  • Set Automated Scheduled Reminders and Notifications based upon Hours, Days, Weeks, Month, Year.
  • Templates makes Reminders, Confirmations, Notices and Auto-Reponses quick and easy.
  • Multiple Team Members may use the portal at the same time, anyone may respond to a message, as all Team Members view the Portal. Any Team Member may Color Code, Close, and or Open a Message ( Card).
  • Assign Messages to specific Team Members for workflow and security.
  • Color Code Messages (Cards) based upon priority or type.
  • Cloud Portal is accessible from a PC / MAC / Any Tablet.
  • Archive and Close completed Cards, which will automatically re-open if the number resends a message.
  • View Multiple Channels ( Numbers) which may apply to different sectors of your business ( Appointments, Support, Accounting, Sales, etc.

TELEPHONY MESSAGING INTEGRATION ( TMI )

Callers may Press a key ( 1), to have a URL instantly sent via text to their cell phone.

Example:

  • Press 1 to receive directions to our office: Press 2 to receive a Text with our Menu: Press 3 To receive a text with a link to our On-Line Ordering: Press 4 to request a Call Back to your number.
  • When a customer receives a TEXT from your business, they may also CALL back to the number the Text Came from.
  • The ability to return a call from the source of the TEXT, cannot be accomplished with those Short Code Messages.
  • Unlimited Free TEAM CHAT: Use our service as you would use other CHAT Services to communicate between Associates. No Text Messaging fees apply to the use of Internal Chat: Provided everyone is a licensed user.
  • UNIQUE to our service via TMI: Send up to 20 Messages at once to any Text enabled number. Responses are One to One: Not One to Many. You send out 20 Messages, responses are sent only to you: Others are not burdened with copies from all of the responses.

CALL7sms service sends email notifications of all Inbound and Outbound TEXT Messages to the respective email configured to a specific Channel. You may respond to those TEXT messages right from your email, as our servers convert the Email to a TEXT message. Thus you may have a Two Way TEXT CHAT directly from your Email if you wish. All of those messages are logged and are visible in the CHAT Portal.
Notifications may be turned on or off.

Here is a screenshot of some notifications